Best way option of manufacturer.
Contact manufacturer to return.
Limited lifetime warrantee for workmanship and structural components. Paint not warranteed. Plastic sleeves replacement @ cost plus shipping. Contact manufacturer.
Text: UPS damaged racks will be handled by SHACO. Replacement or REFUND IF NOTIFIED WITH-IN 10 DAYS. If not damaged upon delivery-NO REFUND. Call Manufacturer for more information. 724-588-0993